Innohub-Solutions x HKTVmall 8-Hour Delivery Service

Since HKTVmall launched its 8-hour delivery service, innohub-solutions has pioneered this offering for its local and overseas customers. We are committed to becoming the first provider to achieve a zero-error service standard.
Here is a brief introduction to the key features of our 8-hour delivery :

8-Hr System Cut-off time

Daily delivery times (except on Chinese New Year's Day): 8:30 AM, 12:15 PM, 1:00 PM, 3:00 PM, 7:00 PM, and 10:00 PM, Monday through Sunday.

Fulfillment Time

Innohub-Solutions aims for speed and precision, completing the entire process within 30 minutes of order confirmation for 8-hour deliveries. 

Deliver to the HKTVmall Consolidation Warehouse

​Completed same-day (8-hour) orders are directly palletized at the designated HKTVmall hub (Tsing Yi 8, Tsing Yi 9, TM, TKO, and Sheung Shui), followed by immediate dispatch by the logistics department.

Full System Diagnostics | Photo & Video Documentation Provided

Full-system video footage, along with photos and recordings, is retained for a period of one month and is available for client retrieval.

1.Order Generated

Fully automated, timed order generation each day, functioning without manual intervention.

2.Verify order

Conduct a final verification of the order status and quantity with the HKTVmall MMS system.

3.Order fulfillment

Warehouse staff pick goods at the system-designated locations using handheld or mobile devices.

4.Pack & Pack up

Packaging staff perform packing and labeling at designated stations equipped with computers.

5.Dispatch / Ship

During scheduled intervals, goods are routed by origin warehouse and pallet to the five HKTVmall hubs.